FAQs

FAQs | Secret Whisper | Your Lingerie Shopping Questions Answered

Get answers to your most common questions about sizing, shipping, returns, and more at Secret Whisper. Shop luxury lingerie online worry-free.

1. How do I know which lingerie size will fit me best?
Each product page features a detailed size guide to help you find your perfect fit. If you’re still unsure, feel free to contact our sizing experts!

2. How quickly will my order ship?
Orders are processed within 1–3 business days. Delivery usually takes between 5 and 10 business days, depending on your location.

3. Will my order be shipped discreetly?
Absolutely! Secret Whisper ships all sexy lingerie and luxury lingerie in plain, discreet packaging, so your secret stays yours.

4. What payment methods does Secret Whisper accept?
We accept Visa, Mastercard, American Express, PayPal, and other secure payment options.

5. Can I cancel or change my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to cancel or update it. Please contact us at [support@secretwhisper.com] immediately.

6. Do you offer Secret Whisper gift cards?
Yes! Give the gift of choice with our Secret Whisper digital gift cards — perfect for any occasion.

7. How should I wash my lingerie?
Handwashing with mild detergent and air drying is recommended to preserve the quality and beauty of your lingerie.

8. What if the item I want is sold out?
Don't worry! Simply sign up for restock alerts on the product page, and we’ll notify you as soon as your favorite styles are back.